This new structure will add 865 parking spots, improving the overall care experience for patients and their family members. 3 Colonoscopy Care — A colonoscopy is one test doctors can use to find precancerous polyps (abnormal growths) or colorectal cancer. He told Physician #11 that the transfer was inappropriate because Hospital A provided urology services. When he was informed it was Physician #12 he said they both sound a lot alike on the phone. Medical City Healthcare is a recognized industry leader in efficiency and patient experience. Patient #1 indicated his pain had been constant for 2 days. In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. A call was placed to the transfer center to have Patient #1 transferred to Hospital B. During a telephone interview on 01/21/16 at 3:30 PM with Physician #12 at Hospital A he said he was on call for the ED on 01/18/16, and not Physician #15. We have reversed that measure so that all measures follow a “lower is better” pattern. Physician #12 instructed Physician #11 to transfer Patient #1 to Hospital B. Average time patients spent in the emergency room before being sent home (if not admitted). We have alerted our leadership team at Medical City Arlington hospital, who would like to discuss this experience further. Don’t see your ER? The wait times listed here reflect the average time between the patient's arrival to the emergency department and when they are first seen by a doctor or nurse practitioner. The patient's right testicle was torsed and Physician #18 was unable to salvage the testicle. Based on interview and record review, Hospital A (Medical Center of Arlington) failed to enforce its policy to ensure compliance with 489.24 (j) (1) and 489.24 (d) (1) (i)stabilizing treatment. This beautiful new space creates a warm and peaceful atmosphere to accommodate visitors and families while waiting for loved ones. They had the same first and last name but their middle names were different. Physician #12 instructed him to transfer the patient. Patient #1's right testicle did not appear to be reddened. Estimated wait times are updated every 2 minutes (see the disclaimer). Patient #1's right scrotal ultrasound findings (at Hospital A) dated 01/18/16 indicated the patient's right testis had a diffusely abnormal echotexture and parenchymal hypo-echogenicity. Hospital B Discharge: 01/18/16 at 6:24 PM. They did not feel that it was in the best interest of pt to be transferred to [Hospital B] given that we have a urology service here in our hospital. We appreciate you bringing this to our attention. If you would like to discuss in more detail, you are welcome to contact your Human Resources Business Partner at (682)509-6065. These serious infections can lead to other complications, increase recovery time, and can often lead to death. ER Wait Time The Emergency Department (ED) average wait time is provided as an informational service to the public. Medical Center in Arlington, TX. Findings included: If you are having a medical emergency, call 911. After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. Physician #12 said he intended to admit the patient and perform surgery on him that evening. At 4:42 PM Patient #1 received a detailed nursing assessment. There is significant thickening of the scrotum wall on US. Emergency Room wait times are updated every 30 minutes and are estimates based on the average time it takes from arrival until the patient is seen by a qualified medical professional. Detailed quality measures at the hospital, state and national level were last updated September 2019. 89% of all reviewers would recommend doctors at this acute care hospital to a friend or family member. During an interview with Personnel #4 of Hospital A on 01/21/16 at 2:30 PM he said the hospital did not admit pediatric patients. References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. During a phone interview with Physician #14 at Hospital A on 01/25/16 at 10:15 AM he confirmed he told Physician #11 that Patient #1 couldn't be admitted to Hospital A in that the hospitalists didn't have privileges to treat patients under 18-years-old. Testicular torsion. Nurses were not prepared with competencies to take care of pediatric patients. Crowded emergency rooms are likely to blame. ER Wait Time*: 47 Minutes. The all-new Medical City ER Red Oak will include: Two kid-friendly rooms; 12 private rooms; Board-certified emergency medicine physicians The physician taking call would respond to the ED's phone call. On 01/18/16 at 3:23 PM Patient #1 arrived at the hospital's ED via a car accompanied by his mother for right testicular discomfort per the patient's face sheet. Board-certified physicians provide speedy, compassionate care during stressful and unexpected situations. For example: 874 State Street CT, Their malpractice insurance didn't allow them to admit anyone under 18-years-old or cross-cover anyone under 18-years-old. Patient #1 was stable for transfer. " During an interview on 01/21/16 at 1:00 PM with Personnel #2 at Hospital A, she said the hospital did not accept the admissions of patients who were under the age of 18. Patient #1 continued to have significant pain. Patient was stable for transfer. If you are having a heart attack or life-threatening emergency, call 911. It is commonly used in patients with cancer that has spread to the bone as a method to control pain with few side effects. “Average time” refers to the median wait time (the midpoint of all patients' wait times). Delays before getting care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries. 1 2 3 4 4 Mins. BAYLOR ORTHOPEDIC AND SPINE HOSPITAL AT ARLINGTON, TEXAS HEALTH HEART & VASCULAR HOSPITAL ARLINGTON, TEXAS HEALTH HARRIS METHODIST HURST-EULESS-BEDFORD, BAYLOR SCOTT AND WHITE ALL SAINTS MEDICAL CENTER, Patients who reported that their doctors communicated well, Patients who reported that their nurses communicated well, Patients who reported that they received help as soon as they wanted, Patients who reported that their pain was well controlled, Patients who reported that staff explained about medicines before giving it to them, Patients who reported that their room and bathroom were clean, Patients who reported that the area around their room was quiet at night, Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient, Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room, Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional, Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication, Percentage of patients who left the emergency department before being seen, Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival, Average (median) minutes patients spent in the emergency department before leaving from the visit, Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival, Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital, Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department, Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG, Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy, Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe, Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary, Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it, Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone, Patients assessed and given influenza vaccination, Healthcare workers given influenza vaccination, Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery. During a phone interview with Hospital B's ED Physician #19 on 02/01/16 at 11:15 AM he said Patient #1 (MDS) dated [DATE] with right testicular pain. When he was informed it was Physician #12 he said they sound a lot alike on the phone. If so, please email us with the hospital name and address. Physician #11: These measures show how often hospitals provide care that gets the best results for patients with certain conditions. Physician Always talk to a doctor or trained professional and/or others whom you trust whenever making decisions regarding your health or well being. ... Medical City Las Colinas 6800 N MacArthur Blvd (Hwy 161) United States » Texas » Tarrant County » Arlington » Professional & Other Places » Medical Center. Physician #12 informed Physician #18 that he wouldn't put the hospital at risk for a non-acute emergency. This number represents a comparison of the number of central line-associated infections in the blood that actually happened at this hospital to the number of infections expected for this hospital, given the number of central lines used and other factors like facility type and size. Physician group names are not acceptable for identifying the on-call physician. However, it may still be in our database – try looking for it in the list of hospitals on each state's page. Based on interview and record review Hospital A failed to provide stabilizing treatment to: 1 of 1 (Patient #1) patient. It is approximate, and based on a rolling average that is updated four times an hour and does not represent the actual current activity in the ER waiting room. If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. It is a general medical and surgical facility. “Average time” refers to the median wait time (the midpoint of all patients' wait times). He denied dysuria. The surveyor asked how staff knew which physician to call for urology because the on-call sheet dated 01/18/16 listed only the last name with a first initial. They diagnosed her the next day with a damaged Gall bladder that needed to be removed. Patient #1's medical record face sheet at Hospital A indicated that he was [AGE] years old and seen in the ED on 1/18/16 for right testicular pain. No blood flow was noted on US. 76015, 70% of Patients Would "Definitely Recommend" this Hospital I contacted our hospitalist service, they informed me that pediatric pts can not be admitted to our hospital even though pt was > 100 kg. The ED (emergency department) physician on-call schedule did not accurately reflect the urologist who was on call for 4 of 4 schedules on 01/17/16, 01/18/16, 01/19/16 and 01/21/16. [Hospital B's] urologist called me back and was willing to accept pt. Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner. His temperature was 99.8 F. (normal 97.8-99.0 F.), blood pressure was 132/69 (normal 120/80), pulse was 110 (normal 60-100) and his respirations were 17 (normal 12-20). Diagnosis: Torsion of the right testicle. Medical City Denton--Medical City ER Burleson--Medical City ER Flower Mound. The staff is always very friendly, as well. Physician #14 along with the other physician hospitalists belonged to a group that provided hospitalist coverage to the hospital. Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. He was not seen by a urologist on-call. After discussing case, he instructed me to admit pt to hospitalist service for orchiectomy. Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time."). That's why it's an emergency. The patient was transferred to Hospital B where he was treated and discharged . Your personal wait time may vary from the posted time, depending on the level of your injury or illness. Cataracts can make your vision blurry and can impact your ability to see at night. Patient #1's vital signs were taken at 6:02 PM. Evidence has shown that short-term radiation treatment can have similar pain relief outcomes to long course treatment. Physician #12 said it varied from 6-10 hours. Medical City ER Red Oak, a department of Medical City Arlington, is scheduled to open in December 2019 and will provide expert emergency care for children and adults close to home 24 hours a day, seven days a week. Physician #11 spoke to Physician #14 regarding Patient #1's admission and Physician #14 said the hospital could not admit patients under the age of 18. How long you wait to see a medical professional might be different from what’s listed below. Patient #1 was not admitted because he was 12-years-old. Discussed case with [Hospital B's] Urology service. See this hospital's CMS profile page or inspection reports. Physician #11 received a phone call from Hospital B's urologist Physician #18. ED Nurse's Notes dated 01/18/16: There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems). When he received a call from the ED on 01/18/16 regarding Patient #1 he was in the hospital's ICU (intensive care unit) inserting a suprapubic catheter and irrigating it. Average time patients spent in the emergency room before being admitted to the hospital. 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